Returns & Exchanges

At Teninchtop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and provide a brief reason for the request.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your exchange within 5-7 business days.